Pink Crown



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 delivery information

Delivery Information

Operation Hours and Coverage Area

With the aim of making customer feels more convenient, delivery is available every day including Public Holidays starting from 11 a.m. with last delivery at 11 p.m. Currently, MustCake only provides car delivery service to areas in Klang Valley only. Exploration to other areas will be considered in the future.

We only cover a radius within 40km from each cake shop/home baker in order to preserve the cake in its best quality. As such, please read through the non-coverage area of each product under product details before adding to cart.


Please note that due to the complexities and delicate process of delivery, minor blemish and defect such as spill and brushing of cake onto the box are unavoidable mishaps which we will not cover.

We strive to deliver your cakes to you as soon as possible after order is placed. However, unforeseen circumstances such as accident, traffic and weather conditions can affect the timing of delivery. Please be patient and rest assured that driver will make every effort to deliver your cake to you as fast as they could. Neither our company nor the driver is responsible for any loss in the event of delay in delivery time due to the above causes.

Item Not Delivered

If driver failed to deliver on the selected date, refund will be credited back in full to your bank account should you request for a refund provided the cake has not been received on that day. Otherwise, a second delivery will be arranged. Please refer to Refund and Cancellation under Quick Links.

Should customer/recipient absent/failed to receive the item when driver has reached the address as stated, an additional charge of RM20 will be applied for arrangement of second delivery on the same day before 11 p.m. However, arrangement for second delivery must be made within 24 hours after first delivery attempt. If the cake is not delivered to you within a day of the selected delivery date, the order will be forfeited and cost of the cake to be borne by customer.

Delivery Drop-Off

A photograph of the cake with the recipient may be snapped at the point of delivery drop-off to ensure that we have the person in file who has received the cake (whether it is the customer or someone collecting on their behalf) and that the cake is delivered in one complete whole piece.

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